SIRAIT, N. T.; SAPUTRA, H. The Influence of Chatbot Usage and Product Recommendation Features on Customer Satisfaction in Shopee E-Commerce. Economic: Journal Economic and Business, [S. l.], v. 4, n. 3, p. 422–429, 2025. DOI: 10.56495/ejeb.v4i3.1134. Disponível em: https://jurnal.larisma.or.id/index.php/EJEB/article/view/1134. Acesso em: 12 jul. 2025.