NASUTION, M. A.; FITRI, A.; RIZWINIE, K. S.; SILABAN, V. S.; KHOIRANI, F. Implementasi NLP Dalam Pembuatan Chatbot Customer Service Publisher Jurnal Studi Kasus LARISMA. Jurnal Sains, Teknologi & Komputer, [S. l.], v. 1, n. 1, p. 13–17, 2024. DOI: 10.56495/saintek.v1i1.451. Disponível em: https://jurnal.larisma.or.id/index.php/SAINTEK/article/view/451. Acesso em: 8 jul. 2025.